Tag Archive for: resilience

Navigating Our New Normal

/0 Comments/in /by

As we navigate COVID-19 and what our new ‘normal’ will be, there are a few things that come top of mind. Part one of this two blog post series is about our ‘new normal’. Our primary focus is: self-kindness and self-awareness are the roots of managing stressors with positivity.

How we act in response to where we are at with self-kindness and self-awareness can determine our results and outcomes with both professional and personal relationships.

We Are Out of Our Element: Self-Kindness is Key

For some of us, work has stopped completely, or maybe slowed to a ‘work what you can’ from home schedule, to working in a totally changed environment that can be downright scary to some.

Sidebar, thank you to all front line professionals: we see you, we love you, we are grateful for what you are doing for everyone.

In some situations, it is not top of mind that living in this industrial world has conditioned us to have, generally speaking ‘high’ expectations of outcomes and productivity regardless of our environment.

Self-kindness is key more so now than ever before. Self-kindness can take many forms but what I’m talking about is self-kindness first to ourselves. How can we give to our teams, our spouses or our children if we are spinning ourselves?

Now, we must let go of any predetermined notion of what we anticipated accomplishing in the next month, three months, six months and maybe even a year. I am not saying give up on our goals but immediate results and response is the adjustment needed. It’s tough and we are all living it, but just think about how much space and energy we free up for ourselves if we let go of previous expectations of outcomes and all that self-pressure.

These question may be of value in assessing whether realignment with self-kindness is needed:

  • How are my current self-expectations impacting me?
  • Do I have current beliefs of outcomes that are holding me back?
  • What am I doing, right now, to ensure I am kind to myself?

Figuring out how much is in our way or weighing us down is a powerful form of self-kindness and discovery. Minimally, ensuring that we are taken care of through self-care (exercise, sleep, nutritious food and anything else that is a positive change) can allow us to have space for those important things like pivoting, realigning and innovating.

Now is the Time to Elevate our Self-Awareness

Did you know that Emotional Quotient (EQ) is a leading indicator of whether you are a successful leader? Studies have shown that over 87% of leaders who engage with and look to positively impact their teams (servant leaders) have higher levels of EQ and most importantly self-awareness.

So what is self-awareness? In short, self-awareness is the ability to understand in the moment how situations trigger and impact you along with your external responses and how to align your actions with your values. Although many leaders (and individuals) believe they are self-aware only 10-15% studied have been deemed self-aware. Self-awareness is a small proponent but largely important in the grand scheme of emotional intelligence.

Unlike Intelligence Quotient (IQ), EQ can be strengthened, just like focusing on a core group of muscles for strength and endurance.

So how do you start? By doing an EQ assessment(s) for your baseline and looking for candid and honest feedback from individuals you trust. Then you can understand your blind spots and where you want to focus for growth. It is only upon repetition that we can shift our habits and actions.

These questions may be of value:

  • What would you want to discover more about your emotional quotient (EQ)?
  • If you were to discover your EQ how do you think it would impact your professional/personal life?
  • What areas of EQ do you want to learn more about to elevate your professional/personal growth?

Becoming The Master Of Your Inner Voice

/0 Comments/in /by

How often does that inner voice pop into your head?

You know the one. It’s always there to provide you with an excuse, self-doubt or anxiety. It shows up when you need it least. Well, I’d like you to meet Barry, my inner voice.

He comes alive when I’m in bed and the alarm goes off. Telling me, I NEED 5 more minutes – like its life and death. He is there when I push my comfort zone. Reminding me of the worst possible outcome, assuring me that it will occur. Nagging me to choose mindless distractions over what I need to do.

Barry can also be encouraging – but only when it comes to working on what’s easy over what’s hard.

That inner voice serves a great purpose, to protect and make us aware of immediate dangers. Although this worked well while living in the wild, the only hazard I’m facing now is when I forget to pick up oat milk for my wife’s morning coffee!

In the world we live in today, that inner voice may be holding you back from reaching your full potential.

Taking the first step

Taking the first step can be difficult, or it can be easy. It’s easy to procrastinate, but hard to get started.

It’s easy to press snooze, but hard to get up and go to the gym. The first step determines which direction you’ll go in – productive or distracted. Fulfilling your goals or procrastinating on them. But there is a way to take back control — a way to override the inner voice that is holding you back from achieving something great.

5 seconds to succeed

You see, Barry is quick to jump to a conclusion, but he’s slow to react. There is a small window of opportunity where I don’t have to negotiate with him. Author Mel Robbins calls this, The 5 Second Rule. In those first 5 seconds, Barry is still hibernating and doesn’t realize what we’re about to do.

Counting down 5… 4 … 3 … 2 … 1 Springing out of bed at the sound of your alarm. Starting that report you know is due tomorrow. Making that sales call you’ve been dreading all week.

Taking action before the inner voice realizes what’s going on. Beating it to the punch before it can make a list of excuses, causing inaction.

Two minutes to greatness

Another technique written about by James Clear is called the two-minute rule. If you’re looking for a boost of motivation for taking on a looming task or project, this is the technique for you. The idea is to focus on the first 2 minutes of any project. Your only goal is to achieve those first two minutes. Anything that happens after is inconsequential. Get a coffee or tea and begin to write an outline.

Pack your gym bag and get in the car. Sit down and begin meditating. The sole purpose is to focus on completing the first two minutes of any task. Who can’t get motivated to complete two-minutes of an activity? I can even convince Barry quite easily to commit to this one.

Once the two-minutes are up, you can stop what you’re doing guilt-free. But by focusing on getting started, you’re more likely to continue. Use the two-minute rule as a source of motivation to overcome your inner voice and take on dreaded tasks or challenges you can’t seem to get started on.

Habit Challenge

It might sound odd, naming your inner voice. But when you own it, you become more aware of it. And through greater awareness, you can begin to slowly change its narrative. Who’s that inner voice that is holding you back? What if you didn’t have to listen to it anymore? What could you accomplish? We’ve seen that the first step is the most difficult, yet the most important. How you decide to act in the face of resistance will influence the steps that follow. Put into practice the

5-second rule and try it out for yourself.

Tomorrow morning as the sound of the alarm count down 5… 4 … 3 … 2 … 1 and jump out of bed without a second thought. Or focus on the first two minutes of any task and hold yourself accountable to only completing those first 120 seconds. You might fail at first, but that’s ok. The key is to focus on progress over perfection and keep practicing until it becomes a habit.

Becoming the master of your inner voice.

The Future of Work – Towards a More Human-Centric Model

/0 Comments/in , /by

Throughout history, the face of work has gone through several iterations, from an agrarian economy relying heavily on manual labour in which the wealthiest didn’t take part, to the mainstream knowledge economy as we know it today, relying on computerization, automation and intellectual capital rather than production.

The future of work is now

While the pandemic has accentuated this trend and made certain skills appear irrelevant moving forward, it has also demonstrated the flaws associated with a technology-driven economy and therefore highlighted the need and accelerated the implementation of a human-based economy and of a human-centric workplace.

Welcome to the future of work – a world where know-how takes a step back and human skills are no longer an asset but a definite must for workers and organizations, acting as a counterbalance to the overpowering technology.

In this bizarre era, human skills can no longer be ignored by organizations when it comes to positioning themselves as trustful and successful employers, partners, brands and leaders.

In the future of work, human skills allow organizations to:

  • Show their true colors and express their individuality
  • Retain and attract talent
  • Build a culture that people want to be a part of
  • Get management to lead more intentionally and more efficiently
  • Engage workers and make them feel listened to
  • Benefit from enhanced individual and team performance
  • Model diversity and inclusion authentically
  • Make their technology more impactful and relatable
  • Make a hybrid or remote work environment more efficient

Human skills are what make us adaptable, well-rounded individuals leading adaptable, well-rounded organizations ready to face this ever-evolving workplace and economy.

In short, human skills are the catalyst of a successful organization. Even business schools are trying to incorporate them in their curriculum.

Ok. But what are human skills exactly?

Human skills, soft skills, interpersonal skills. These are all synonymous.

Human skills and soft skills are HR concepts that refer to personality and behavioral traits and a certain set of transferable skills that focus on people and their capacity to interact with one another, solve problems and manage situations. To the contrary of ‘hard’ skills or technical skills, soft skills are inherent to a person. This is not to say that you are necessarily born with them. Such skills can be learned through experience and can be improved over time when cultivated.

Amongst them, we find communication, trust, empathy, adaptation, curiosity, resilience, leadership and flexibility.

Communication

Being a good communicator and creating a culture of communication is not an easy task and involves different things: concision, clarity, intention, honesty, collaboration, active listening, enthusiasm and leadership. When done well, it can achieve miracles for organizations.

Empathy

Empathy is what makes us relatable. It’s about being able to see the world through someone’s eyes, to authentically put ourselves in other people’s shoes and to say ‘I know how you’re feeling’. It’s showing that we are human after all, no matter our role or our position.

Trust

Entrusting others and demonstrating that sense of trust through delegation, collaboration and empowerment is a requirement to avoid frustration and conflict and generate cohesion and adherence.

Flexibility and adaptation

Being able to remain flexible and adapt is one of the most precious qualities one can have in this ever-changing landscape. It sends a positive message to those around while making things easier for ourselves.

Curiosity

Keeping an open-mind and facing challenges as they arise is much easier to achieve when training and stimulating our brain regularly. Forcing ourselves to ask questions, to learn and to read is a good way to generate a fresh perspective on things and to deal with uncertainty.

Resilience

Our resilience is best tested when faced with adversity. It is our capacity to deal with situations, to confront challenges, to look for solutions and to start all over the next time an issue arises. Failing to do this can result in being perceived as inadequate.

Leadership

Leadership is not reserved to management. Everyone has the capacity to demonstrate leadership. It’s about taking one’s place, sharing ideas, collaborating, being able to respectfully state a position and allowing others to take their place.

Not to say that ‘hard’ skills are no longer relevant. But as workers are being replaced by computers, it is clear that learning to be is becoming more important than learning to do. Machines may have an edge over us in terms of savoir-faire. But our very nature as humans still gives us a competitive advantage.

As Manish Bahl of the Center for the Future of Work puts it: “your skills + social and cultural context = hard-to-automate skill”.

More so, Forbes contributor Charles Tower-Clark tells us that “while automation and digitization may displace around 85 million jobs by 2025, around 97 million new roles may emerge that are better adapted to the new division of labor between humans, machines, and algorithms”.

Indeed, there are a lot of synergies for machines and humans to work together. When we look at it that way, it becomes obvious why working on improving those complementary soft skills is so important.

Ultimately, this is what will lead to more compassionate and better performing workplaces.

Through workplace training, coaching and human resource solutions, Intuity Performance applies a Whole Person Performance approach to cultivate an environment for growth within organizations.

Contact us to find out how we can help you take on the future of work.

Leadership Burnout: Common Symptoms and How to Turn it Around

/0 Comments/in , , /by

What is burnout?

We’ve all been there, feeling mentally or physically exhausted, but what is burnout really? Most of the time, burnout comes from taking on too much at once, like an overwhelming workload. But it can also come from neglecting your self-care (i.e. how much sleep did you get last night?) and being isolated from friends, family and colleagues (remember early pandemic days). Burnout can be tough whether you’re a leader, manager or individual contributor.

If you’re starting to feel run down in life and at work, it’s time for some self-reflection. Slowing down and thinking about what’s bogging you down is the first step toward feeling better. If you aren’t sure if you are experiencing burnout, here are some common symptoms that arise:

Symptoms of Burnout

  • Detachment from colleagues, company engagement opportunities, friends and family
  • Not communicating feelings of failure and self-doubt
  • Loss of motivation leads to increased procrastination and absenteeism.
  • Exhibiting anger or lack of patience towards employees, friends, or family.
  • Showing signs of reduced efficiency.

Life is busy, and it can be so easy to get wrapped up in our daily responsibilities, but I’m sure we have all heard the saying, “You can’t pour from an empty cup’ – this statement couldn’t be more accurate. If you’re feeling burnt out, it can be hard to take action because it can feel like ANOTHER thing to think about on top of your already huge pile, but it’s better to face burnout head-on to find your way back to your best self.

Here are some things to consider when trying to overcome burnout:

How to Overcome Burnout

Practice self-awareness – becoming aware of your thoughts, feelings, and environment and understanding how you react to things can help you step back and allow for space to make more precise, better-informed decisions.

Find your purpose – leaning into what lights you up can lend to your well-being; when we feel like what we do matters, it helps us focus and fulfill objectives.

Practice well-being – most people focus a lot on their careers, but the truth is there is a lot that goes into ensuring we as people are functioning in our optimal state. It’s essential to take the time to get movement into your day, eat nutritious food and get optimal sleep. We can’t expect to show up as our best selves at work if we aren’t taking care of ourselves in the other areas of our lives.

Learn to Prioritize – there isn’t a person on earth who knows and can do everything, so practicing resilience is essential.

  • Break large tasks down into smaller, more manageable parts and assess if items can be delegate
  • Learn to prioritize tasks in order of importance or impact
  • Aim for consistent, not perfect
  • Focus on personal development, and learn new skills that foster growth and improve work-flow.

As individuals, we all experience natural ups and downs in our energy levels. However, incorporating conscious choices into your daily routine can significantly impact your motivation, engagement, creativity, and productivity. By proactively managing your physical, emotional, mental, social, and spiritual well-being, you can create a healthy balance that allows you to perform at your best.

By exhibiting a healthy work-life balance as a leader, you can foster a workplace culture prioritizing mental health and well-being, leading to increased engagement, better productivity, and higher job satisfaction

Take a step back and prioritize your well-being so that you can lead your team to do the same.